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Calls and contacts

Add contacts, then make direct and group calls that ring like a phone.

Contacts

Your contacts list is built for you: it contains every member of every workspace you belong to, plus your connections. A connection is anyone on Bhet you have linked with, wherever they work. Each contact shows a badge: the workspace name, or Connection.

To add someone, type their email address in the search box on the Contacts page. If they are on Bhet, choose Connect to send a request; they appear in your list once they accept. If they are not on Bhet yet, choose Invite by email and we email them an invitation, and the connection is made automatically when they sign up.

Pending requests, requests waiting for your answer and email invitations live in the Requests tab. You can accept, decline or cancel from there, and remove a connection at any time.

Tip. Chats and calls with a connection are private to the two of you and sit outside any workspace, so no workspace admin can see them. If you stop being connected you can still read the history, but you cannot send new messages until you reconnect.

Direct calls

Tap the phone button (Audio call) or the video button (Video call) next to a contact to call them. Audio call rings and joins with the microphone on; Video call also turns your camera on, with no set-up screen. You can change the defaults in Settings > Calls (join muted, or camera off for video calls). Call rings the person like a phone call: their devices ring, on mobile even when the app is in the background, with a full-screen ringing screen and Answer and Decline buttons. Calls run in a room, so you can use screen share and chat as usual.

Hanging up ends a 1:1 call for both of you. If your connection drops, the call waits 30 seconds for you to reconnect. During a call you can choose Make it a meeting to add people and get host controls (see Meetings).

Meet now

Meet now starts an instant meeting and sends the person a notification. It does not ring: they join when they see the notification or the message in your chat. Find it in the three-dot menu on a contact.

Tip. Want them to pick up right now? Use Call. Want to start a room and let them join when free? Use Meet now.

Group calls

Start a call from a group chat to ring everyone in it. People can join late from the chat.

On-call rooms

On-call rooms are rooms reserved for quick calls. See Rooms.

Missed calls

If you miss a call it is shown in your chat with that person. Check that notifications are allowed if calls do not ring (see Notifications).

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